The Grand Wolf (A book to help with change, loss and grief)

We are very happy to accept returns for change of mind or unsuitability provided that items are returned in a saleable condition and that they meet the following conditions:

• Please email us at info@feelbrave.com within 7 days of receipt of your items, to advise us of your intent to return.
• The return of the item/s is at your expense. We suggest using a trackable form of postage, as we cannot accept responsibility for items not received by us.
• As we have already been charged by the postage provider, we are unable to refund for the cost of delivery to you.
• When your parcel is received by us, we will credit your original payment method with the cost of the items.

We ship anywhere in the world. All orders are shipped from Australia. All orders to Australia are delivered by Australia Post. Delivery times will depend on whether you live in metro or rural areas. We suggest you estimate delivery times of 5 to 7 business days for metro areas and 7 to 10 business days for rural areas in Australia. For international deliveries, we suggest you expect it to arrive in 7 to 14 Business days.

When your parcel arrives at the country of destination, it will be transferred from Australia Post to your local postal authority for delivery to you.

Depending on the destination country and the value of your order, you may be required by your local government and customs agency to pay duties and taxes. These charges are completely independent of Feel Brave, and are set and collected by your country when your order arrives. Because of this, we are unable to provide an estimate of any duties or charges that may be payable. These charges are payable by the receiver and they are not included in the price of shipping. Please contact your local customs offices for more information regarding duties and taxes.

For shipments to Oman, Papua New Guinea, Qatar, Saudi Arabia, UAE – please note that shipments will only be accepted to PO Box Addresses.

If you made an order with Feel Brave and is hasn't arrived in 14 business days, please email us at info@feelbrave.com and we will take care of it for you.